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Your message

One address for all of it — an order, a parcel, a return, your data. A person reads what comes in.

Without the form

Orders, parcels, returnsmail@buyatopia.com
Your personal dataprivacy@buyatopia.com
When someone is at the deskEvery day, 08:00–20:00 Central European Time. Emails answered within 2 working days; data requests within 30 days.
By postWHATECH MOBILE CO., LIMITED, Huanbin Lin, Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

There is no telephone line for enquiries. The telephone is used by us, to ring you and confirm an order.

Perhaps already answered

Four pages cover most of what people ask:

Following a parcel
Sending something back
Paying the courier
Good to know

Not satisfied with our answer?

Email us first: most things are settled in one exchange. If not, an alternative dispute resolution body in your own country can take the matter up, and a complaint about personal data can go to the data protection authority where you live.